Security & Gest Safety Officer
SECURITY & GUEST SAFETY OFFICER | FULL TIME | 08:30–20:30 | £15.08 P/H
We are recruiting for a Security & Guest Safety Officer to join us and work for our major clients at The Centre MK.
This is a great opportunity for a professional, outgoing and vigilant individual to work in a dynamic retail environment, delivering both safety and a high level of customer service.
1-hour unpaid lunch. This equates to 38.5 hours per week based on an 8-week rota.
Key Responsibilities
- Conduct regular internal and external patrols to maintain a safe and secure environment
- Respond to on-site incidents, including medical emergencies and fire alarms
- De-escalate confrontational situations and maintain order using effective communication
- Provide excellent guest service, acting as a “Brand Ambassador” for the centre
- Assist visitors with directions and general enquiries in a friendly and professional manner
- Complete accurate reports, including incident logs, witness statements, and first aid records
- Maintain clear and professional communication via radio with the Control Room and site management
Ideal Candidate
- Holds a valid SIA Door Supervision (DS) licence (essential)
- Has up-to-date ACT Awareness training (certificate required)
- Holds a valid First Aid qualification (certificate required)
- Excellent written and verbal communication skills (report writing will be assessed)
- Previous experience in security, guest services, or a high-end retail environment (desirable)
- Able to provide a full 5-year checkable work/education history (BS7858 vetting)
- Physically capable of standing for long periods and carrying out manual handling tasks
- Confident, approachable, and able to remain calm under pressure
- Reliable, professional, and team-oriented
About us
AGS Recruitment is a specialist agency where many different services and products are available. This includes the provision of temporary labour supply or fixed-term contracts and permanent placements through our new 360 Careers Division. We provide a One-Stop-Shop for our candidates and clients by offering fully certified industry training through our in-house training division.
Our wide range of recruitment services support clients within the transport industry, local authorities, and large blue-chip clients across the private sector. We offer a bespoke and agile approach to supply. Our in-depth knowledge and understanding of clients’ requirements allow us to continually exceed their demands and expectations. We also ensure through our stringent recruitment, compliance and selection process that we offer a consistent, committed and high-quality client supply that is also the ‘best in the business’.
INDAGS2
AGS Recruitment is a specialist agency where many different services and products are available. This includes the provision of temporary labour supply or fixed-term contracts and permanent placements through our new 360 Careers Division. We provide a One-Stop-Shop for our candidates and clients by offering fully certified industry training through our in-house training division.
Our wide range of recruitment services support clients within the transport industry, local authorities, and large blue-chip clients across the private sector. We offer a bespoke and agile approach to supply. Our in-depth knowledge and understanding of clients’ requirements allow us to continually exceed their demands and expectations. We also ensure through our stringent recruitment, compliance and selection process that we offer a consistent, committed and high-quality client supply that is also the ‘best in the business’.
INDAGS2








